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We stand behind every TrustedAir purifier from day one, and for life.

1-Year Limited Warranty

Every TrustedAir purifier comes with a standard 1-year warranty that covers:

  • Defects in materials or workmanship

  • Free repair or replacement (including refurbished units if needed)

  • Free shipping within the continental U.S.

What’s not covered: misuse, unauthorized modifications, or repairs made outside of TrustedAir.

Warranties will not cover for defects or damage arising from:

    1. Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
    2. Accident or defects caused by acts of God, such as fire or freezing.
    3. Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.
  1. TrustedAir’s liability as contained in this warranties shall not exceed the product’s cost.
  2. TrustedAir will not be held liable for any loss, incidental or consequential damages. Including damages or expenses of any kind such as loss of use resulting from use, inability to use the covered Items.
  3. The laws of the state of Florida govern these warranties and it may change without notice at any point in time.

Warranty is valid for the original purchaser only.

The TrustedAir Lifetime Guarantee

Want lifetime coverage? It’s simple and it pays for itself.

Here’s how it works:
As long as you keep your purifier maintained with regular TrustedAir filter replacements, we’ll keep your unit protected for life.

To qualify:

  1. Register your purifier within 90 days of purchase

  2. Use genuine TrustedAir filters and replace them at least once per year

  3. Keep your filter receipts or stay subscribed to auto-ship

If your unit ever has a covered defect, we’ll repair or replace it no hassle, no fees. You’ll also enjoy:

  • Lifetime coverage

  • Fast-track support and warranty processing

  • Peace of mind every step of the way

Miss a filter replacement? No worries, you’re still covered by the 1-year standard warranty.

How to Get Covered

Step 1: Register your product
Register your purifier within 90 days at [trustedair.com/register].

Step 2: Stay on track with filters
Either subscribe to our auto-ship program or keep proof of annual filter purchases from TrustedAir or an authorized seller.

Need to File a Claim?

We make it easy:

  • Email: [email protected]

  • Call: (877) 869-1507

  • Provide your serial number, proof of purchase, and filter history

Once approved, we’ll send you a prepaid return label and handle the rest.

Warranty Coverage Area

  • Applies to purchases made in the U.S. (including Alaska, Hawaii, and U.S. territories)

  • Coverage is non-transferable and limited to the original purchaser

  • Only valid when used with genuine TrustedAir filters

TrustedAir. Pure Air for Life. Guaranteed.